Payment Policy
1. Introduction
Welcome to Esnile Escrow! This Payment Policy outlines the terms and conditions regarding payments made through our platform. By using our services, you agree to comply with this policy.
2. Payment Methods
Esnile Escrow accepts the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- Bank Transfers
- Digital Wallets (PayPal, Apple Pay, Google Pay)
- Cryptocurrency (Bitcoin, Ethereum)
3. Transaction Fees
A transaction fee will be applied to each transaction processed through Esnile Escrow. The fee structure is as follows:
- For transactions up to N10,000: 3%
- For transactions between N10,001 and N100,000: 2.5%
- For transactions over N100,000: 2%
4. Payment Processing
Payments are processed through secure, encrypted channels to ensure the safety of your financial information. Once a payment is initiated, it will be held in escrow until the transaction is completed.
5. Release of Funds
Funds will be released from escrow to the seller upon confirmation from the buyer that the goods or services have been received and are satisfactory. If the buyer does not confirm receipt within the agreed timeframe, Esnile Escrow will initiate a review process to determine the status of the transaction.
6. Dispute Resolution
In the event of a dispute, both parties are encouraged to communicate and resolve the issue amicably. If a resolution cannot be reached, Esnile Escrow will step in to mediate and make a final decision based on the evidence provided by both parties.
7. Refunds
Refunds will be issued in accordance with the terms agreed upon by the buyer and seller at the start of the transaction. If a refund is necessary, Esnile Escrow will process it promptly once the eligibility is confirmed.
8. Currency Conversion
If your transaction involves currency conversion, Esnile Escrow will apply the current exchange rate at the time of the transaction. Additional fees may apply for currency conversion services.
9. Security
Esnile Escrow employs advanced security measures, including SSL encryption and compliance with PCI DSS standards, to protect your payment information. We are committed to maintaining the highest level of security for our users.
10. Contact Us
If you have any questions or concerns regarding this Payment Policy, please contact our customer support team at support@esnile.online or call us at (234) 454-7494 46.
11. Changes to This Policy
Esnile Escrow reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.
Thank you for choosing Esnile Escrow for your secure transaction needs.